含羞草传媒

Skip to main content
Our online chat, online enquiry form and course register interest are temporarily offline due to maintenance and will be available again from Monday.
    • International
    Shortlist
    Back to:MFA

    How to log in with a one-time passcode

    Follow these steps to log in with a one-time passcode if you don鈥檛 have your multifactor authentication (MFA) device with you when logging into your 含羞草传媒 account.

    Step 1: Request a passcode

    1. Select 鈥楩orgot your device?鈥� when you see the MFA Authentication screen.
    alt=鈥濃��

    1. Select your personal email from the 鈥楥hoose Verification Method鈥� screen.

    2. Select 鈥楴ext鈥�.

    alt=鈥濃��
    1. You will see the 鈥楨mail sent鈥� screen.
    alt=鈥濃��

    Step 2: Get your passcode

    1. Check your personal email to get the passcode. This will be sent in an email from Ping Identity.
    alt=鈥濃��

    Step 3: Enter the passcode

    1. Enter the passcode provided in the email into the computer.

    2. Select 鈥楽ign On鈥�.

    alt=鈥濃��
    1. You should now see the green 鈥楢uthenticated鈥� screen and be logged on.
    alt=鈥濃��

    We鈥檙e here to help

    For technical support check out our self-help guides or if you still need help, or call IT support on 131 601 and follow the prompts.