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    Career counselling to help you plan your future

    An Easy Read guide about career and education counselling at º¬Ð߲ݴ«Ã½.

    About this page

    TAFE NSW logo

    When you see the word we it means º¬Ð߲ݴ«Ã½.

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    We use big text to make it easier to read.

    We wrote some important words in bold.

    This means the letters are thicker and darker.

    We explain what these words mean.

    Summary of this page

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    On this page, you will learn

    • how a counsellor can help you choose the right course
    • about support for study and a career
    • about help when you are leaving school or changing jobs
    • how to book a meeting with a counsellor.

    About career counselling

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    Counselling at º¬Ð߲ݴ«Ã½ is free.

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    Counselling is for current and future students.

    Older woman making a 'shush' gesture with her finger over her lips and a 'CONFIDENTIAL' stamp overlay.

    Counselling is confidential.

    Confidential means we don’t share your information with anyone.

    Two women having a conversation, one in a wheelchair and the other on a chair, with a table and items between them.

    A counsellor will talk with you in a private space.

    A counsellor is a trained person who gives advice and support.

    How a counsellor can help you

    A thoughtful woman standing next to a green sign with 'Guidance' written on it and a signpost illustration.

    All our counsellors are trained and experienced.

    They help you choose courses that match your

    • skills
    • interests
    • career goals.
    Person wearing glasses, holding a folder, and carrying a backpack.

    They can help if you are

    • leaving school
    Two people discussing a document in front of a computer in an office.
    • learning skills
    Smiling individual with glasses holding a blue lanyard with an ID badge.
    • starting work
    • changing careers.

    What counsellors can help you with

    A person in a black vest and red shirt posing with arms raised in a triumphant gesture.

    Counsellors can help you to

    • learn skills for the job you want
    • improve your study skills
    • plan your career
    • feel confident when returning to work.

    Help with study and courses

    Two people seated in armchairs having a discussion with a small table between them.

    Counsellors work with you to plan.

    They can help you to

    • choose the right course
    • get ready to study
    • apply for recognition.

    Recognition means getting credit for skills or study you have already done.

    Woman in professional attire holding a notepad with a large green checkmark symbol beside her.

    Credit means your learning or skills are counted.

    That means you don’t have to do the same learning again.

    Counsellors can help you to

    • improve study skills
    • prepare for exams
    • understand your study options.
    Person in a blue patterned jacket looking at their wristwatch.

    They can also help you

    • manage your time
    • balance study with work or family.

    Support beyond study

    A support worker helping a student

    Studying is one step in your journey.

    Counsellors also help with getting a job.

    They can help you

    • to find out about jobs
    • to choose training
    • get skills to look for a job.
    Five business professionals sitting around a table in discussion.

    They can also help you with

    • writing resumes and job applications
    • practicing for interviews
    • referrals to job support services

    A referral means linking you to another service that can help.

    Opening hours

    A sign with the word 'Open' hanging on a chain.

    Counselling services are open

    • Monday to Friday
    • 8:30am to 4pm.

    They are closed on

    • weekends
    • public holidays
    • student vacation periods.

    How to book a counselling appointment

    Contact us by phone.

    If you are a current student you can book an appointment.

    Call º¬Ð߲ݴ«Ã½

    Call 131 601

    When you call º¬Ð߲ݴ«Ã½, we will ask you to choose between different options.

    1. Choose option 5.
    1. Choose option 2.

    Keeping your information private

    Older woman making a 'shush' gesture with her finger over her lips and a 'CONFIDENTIAL' stamp overlay.

    Your counselling is private and confidential.

    Confidential means we don’t share your information with anyone.

    We only share information if the law says we must.

    Get help

    Get help by phone

    Contact us by phone.

    You can call º¬Ð߲ݴ«Ã½ for help.

    Call 131 601

    When you call, you will hear options.
    Choose:

    1. Option 5.
    1. Option 2.

    Get help by email

    Laptop screen displaying an envelope with the word 'email' on a blue background.

    You can email the counselling and careers team.
    SI.CareersConnect@tafensw.edu.au

    You can email the disability access and support team.
    DisabilityAndAccessStudentSupport@tafensw.edu.au

    Get help using live chat

    Chat icon

    You can chat online with a support worker.

    Get help when you call us

    Person smiling while talking on a mobile phone, wearing a grey sweater and red scarf.

    You can use Speak and Listen to get help when you call us.

    You can use Speak and Listen if you

    • are deaf
    • find it hard to hear on the phone
    • find it hard to speak on the phone.
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    Speak and Listen is free.

    How to use Speak and Listen

    Contact us by phone.
    1. Call 1300 555 727
    2. Ask them to call º¬Ð߲ݴ«Ã½ for you.
      The º¬Ð߲ݴ«Ã½ phone number is 131 601.
    3. You talk to the person from Speak and Listen.
    4. They repeat your words to the person at º¬Ð߲ݴ«Ã½.
    National Relay Service logo

    Speak and Listen is operated by the National Relay Service.

    Other help from the National Relay Service

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    Find other ways the National Relay Service can help

    Visit their .

    Language support

    Speech bubbles with text in different languages including Polish, Welsh, Bengali and Arabic.

    Some campuses have bilingual counsellors.

    A bilingual counsellor speaks more than one language.

    To speak to a bilingual counsellor

    1. Call 131 601
    2. Tell the operator which language you need.

    Interpreters and translation help

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    An interpreter is a person who helps people speak and understand another language.

    A translation changes words from one language into another.

    How to call an interpreter

    Contact us by phone.

    If you need a phone interpreter

    Call the Translating and Interpreting Service

    Call 131 450

    TAFE NSW logo

    You can ask them to call º¬Ð߲ݴ«Ã½ for you.

    The º¬Ð߲ݴ«Ã½ phone number is 131 601.

    How to meet with an interpreter

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    To meet an interpreter in person

    Call 02 8255 6767

    Difficult word list

    This list explains what the words in bold on this page mean.

    Bilingual

    Able to speak more than one language.

    Confidential

    Confidential means information is kept private.
    Other people cannot see it.

    Counselling

    Talking with a trained person.
    You talk about how you are feeling.

    Counsellor

    A counsellor is a trained person who can help you talk about your

    • feelings
    • worries
    • problems
    • health.

    Credit

    Learning or skills that count towards a course.

    Recognition

    Credit for skills you already have.
    Credit for study you have already done.

    Referral

    Being linked to another service.
    This is to help you get support.