Build your confidence and enhance your abilities to represent your organisation or workplace in times of crisis. Learn the skills of a liaison officer and master effective communication. Make confident decisions and offer continuous support to other agencies.
Enrolment is open and places are available.
Through a mix of theory and practical coursework, learn to:
Understand the role and responsibilities of a liaison officer
Communicate and liaise with various stakeholders
Complete accurate and timely situation reports
Deliver verbal briefings
Provide an effective handover at conclusion of the shift
Maintain accurate records
You'll leave this course with:
A Certificate of Attendance
Confidence to effectively respond to and manage a crisis situation
The ability to build your professional credibility with new skills and knowledge
To be prepared for this course, we recommend that you have:
Fitness to participate in work-related role plays and scenarios
Enclosed footwear
Language, Literacy and Numeracy (LLN) at a Year 10 high school level
This simple tool guides you to a suitable course level based on your foundation skills and confidence.
If you’re aged between 15 and 17 years old, you can enrol at º¬Ð߲ݴ«Ã½, however you may need to supply some additional information, for example:
Your (RoSA) or that you've completed Year 10 or an equivalent course.
If you’re homeschooled, your .
Parent or guardian consent.
You do not require an ATAR score for entry into this course.
We tailor our courses to meet local community needs, so some campuses may have extra entry requirements. Check your preferred location for details. Need help preparing? for support.
To make sure this delivery option is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.
There are no additional requirements for this qualification.
To complete this course, the following materials are required:
There are no materials needed for this qualification.
Work placement provides you with opportunities to respond to situations and circumstances that cannot be replicated in a learning or simulated environment. Work placement strengthens your training and supports continued learning and assessment in the workplace.
Work placement opportunities, if any, will be confirmed with your teacher.
Assessments give you the opportunity to demonstrate what you have learnt and to identify the knowledge or skills that may need further development.
There are no assessments for this qualification.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
Learn virtually, from anywhere with a strong internet connection. Like learning on campus, you will receive a timetable of when to attend virtually. You'll use video or web conferencing technology to connect to your virtual classroom with your teacher and other students. When attending off campus, you can choose where you want to study. This could include your home, a local library, or any º¬Ð߲ݴ«Ã½ campus. You can contact º¬Ð߲ݴ«Ã½ campuses to book a space. Depending on your course you may also complete some of your training online.
º¬Ð߲ݴ«Ã½ campuses work closely with the community and industry to ensure you have access to the industry standard technologies, equipment and facilities.
Computer labs
Conference rooms
Library
Various specialist classrooms
º¬Ð߲ݴ«Ã½ provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
º¬Ð߲ݴ«Ã½ Disability Support Service
º¬Ð߲ݴ«Ã½ Language, Literacy and Numeracy (LLN) support
º¬Ð߲ݴ«Ã½ Aboriginal Support; Learner support (ABE)
º¬Ð߲ݴ«Ã½ Careers, Counselling and Pathways Service
º¬Ð߲ݴ«Ã½ Libraries
Scholarship programs - be supported as you explore your talents and fulfil your potential
Read&Write literacy and study support software is available free for all º¬Ð߲ݴ«Ã½ students to use while studying on campus and at home
LinkedIn Learning - an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations - get social with our student community
It should take 10 to 15 minutes to enrol. If you need to, you can log in to the Student Hub from the º¬Ð߲ݴ«Ã½ website to complete your enrolment.
You’ll need to provide your personal details, including an email address.
You must have a (USI). If you don’t have a USI, we’ll help you create one during the enrolment process.
You may also be asked to provide documents supporting your eligibility to study this course.
A teacher will check your application and offer you a place in the course if you meet the entry requirements.